Website support services

What we do

From on-call support to full website design and development, we'll do it for you. Add our team to your team.

Website support services team discussing technical matters in office
Girl getting website help by using website management services' sticky note tool

Ongoing changes

Edits & updates

We’re ready to make website edits and updates at your request. Average turnaround is 1 business day.

Text edits
Image replacement
Design changes
Site modifications

Create and build

New pages & design

We’ll design and build new pages for you. Our experts can also add new functions and features.

Page design
Forms & pop-ups
Events & blogs
eCommerce
Website changes done by happy website management services expert
Wordpress expert at SetMySite handling a troubleshooting issue for a client

Website repairs

Fixes & troubleshooting

If something’s not working, we’ll repair it. We handle everything from quick fixes to major disasters.

Mobile problems
Contact form issues
Error messages
Checkout malfunction

Online stores

eCommerce

Whether it’s store setup, payments, or memberships, we provide all types of eCommerce solutions.

Add / edit products
Shipping integrations
Coupons & discounts
Payment processing
Website Reporting employee performing website health check

Search issues

SEO / Google fixes

Send us your search errors and audits. We’ll diagnose and fix issues for better search performance.

Google Search Console
Search audit reports
Errors & indexing fixes
Ranking issues

Website down / broken

Emergency support

If your site goes down, we’ll get it back up and running. Our team is on-call 24/7 for emergencies.

Website offline
Hacks & malware
Error screen
Page broken / down
WordPress malware removal service being performed by WordPress security service expert
Happy WordPress Maintenance Service Client showing tasks done by SetMySite's website management services.

Faster performance

Speed optimization

Slow website? Bad report scores? We’ll diagnose the issues and get your website tuned up for speed.

Google PageSpeed
Server analysis
Website caching
Load time fixes

Connect to services

3rd party integrations

We can connect your website with apps and services. Mailchimp, Salesforce, Instagram, and many more.

Newsletter signups
CRMs & appointments
Social media feeds
And more
Webmaster Services and Website Management Services employee - Image of a SetMySite webmaster sitting at his desk, smiling and looking at the camera.
SetMySite team member checking on security data for a client, looking at her computer screen in the office

Peace of mind

Upkeep & security

Prevent issues and disasters. Our team provides daily website maintenance and 24/7 security.

Daily updates
Malware removal
Daily backups
Security firewall

Watching your site

Website monitoring

We keep an eye on your website. If it goes down or gets messed up, we’re notified and get to work.

Uptime monitoring
Visual monitoring
Site down detection
Proactive fixes
Website uptime monitoring service employee reviewing website availability and status

Tailored solutions

Custom development

Expand your website’s capabilities. Our developers create functions, plugins, and custom code.

Complex functions
Automated tasks
Custom code
Advanced integrations

Professional advice

Consultations

Don’t know how to proceed or what you need? Talk to an expert over the phone or video call.

Concept review
Recommendations
Proposals & ideas
And more

Compare our plans

Get started with our website support services today and consider your website to-do list done.

Not ready to start?

Watch a FREE video demo. Learn how our website support services work and how you'll benefit.

Website support services

Common Questions

Yes. We can edit or change your website's design. If you want us to adjust colors, modify the layout, change fonts, remove a section, add a section, replace images, or edit button styles, we can help with all these things and more.

Typically, most website requests are completed in 1 business day or less. Depending on how many requests you submit or the complexity of your tasks, it can take longer. If a single task or to-do list is going to take longer, we'll let you know what to expect. Otherwise, expect it to be done by the next business day.

Yes. We scan for malware 24/7 and remove it when found. We can also prevent many cases of it from happening again in the future through daily updates, regular security patches, and our security firewall.

No. Our daily website backups won't impact your website's speed or performance. They also won't take up space on your website or hosting server.

We perform website backups in increments to our secure cloud server. This keeps your website running fast and use's our servers' storage resources so your web server stays light.

We support everything from simple to advanced eCommerce sites. Whether your website uses WooCommerce, Wix, Shopify, Squarespace, or something else, we can help.

Yes, we can add new pages and blog posts to your website. Just send us your page content, pictures, or prewritten blog articles so we have everything we need to get your new page or post up. We can also edit your website's menu to include the new page as well.

Yes - we will handle all your WordPress updates for you on a daily basis. We update plugins, themes, and WordPress core versions as a part of our daily website maintenance tasks. We're also on-call to fix any issues that come with those updates. Server PHP updates and more are available upon request.

If your site has an issue, we'll fix it. Whether it's a contact form that stopped working or an image that's not appearing correctly, let us know what the issue is. We can debug and resolve any error related to conflicts, malware, hacks, and more.

We offer a variety of website support plans and services to fit your needs. From simple maintenance and security tasks to design changes and having your own dedicated website manager, there's something for everyone. View our website support plans here.

No - we do not require a contract. Our website management services are truly month-to-month. You can cancel anytime with no penalties or cancellation fees. We believe in earning our business each month - not contracting it.

No contract. No risk.

Our website support services are month-to-month. We don’t contract our business – we earn it every month. Let us handle your website changes, fixes, maintenance, and security. Give us a try.