Upkeep
Website help and tasks performed by our experienced team.
Core features
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Expert web team
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Edits & design
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Fixes & upkeep
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Emergency care
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24/7 monitoring
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+ More features
Webmaster
Phone support and a dedicated expert for all your website needs.
Upkeep features +
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Phone support
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Dedicated website manager
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Video call & screen share
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Simple eCommerce
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Events & tickets
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+ More features
Advanced
Custom solutions and tailored support for advanced websites.
Webmaster features +
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Advanced eCommerce
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Membership sites
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Complex functions
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Custom development
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Code-based tasks
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+ More features
Price & features
Compare website support plans
<< Swipe left & right to compare >>
Upkeep |
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WEBSITE TASKS
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Turnaround time
Turnaround timeMost website tasks are completed in 1 business day or less. Our team is on-call to get your requests and action items done quickly.
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1 business day
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1 business day
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1 business day
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Edits & updates
Edits & updatesSend us your to-do list. Whether it's text edits, new staff members, replacing images, or design changes, we'll get it all done for you.
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New pages & design New pages & designOur designers are ready to build new pages or edit current ones. We can modify, revamp, freshen up, or create anything you need.
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Fixes & troubleshooting
Fixes & troubleshootingWhen something breaks or stops working, we’re on call to fix it. Show us the issue or where the error is and we’ll handle the rest.
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Website down / broken Website down / brokenIf your website goes down, we'll get it back online. We resolve everything from critical errors, malware, hacks, DNS problems, and more.
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Speed optimization
Speed optimizationMake your website faster. We'll find what's slowing it down and get it fixed. Get better performance for both visitors and Google.
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3rd party integrations
3rd party integrationsWe'll make your site work with the services you need. From Mailchimp to Salesforce - newsletters, accounting, CRMs, shipping, social media and more.
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Basic
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Intermediate
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Advanced
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SEO / Google fixes
SEO / Google fixesSearch issues? Google Search Console errors? SEO audit problems? We fix them all. Forward the issues to us and we'll get started.
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Full website audit Full website auditGet a full scan of your website to pinpoint problems. We find and fix general site health issues, malware, SEO errors, speed problems and more.
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Events & tickets
Events & ticketsWe help with events, ticket functions, RSVP features, appointments, bookings and reservations. Let us manage and customize your calendar system.
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Simple eCommerce Simple eCommerceGet expert help with your online store – adding products, subscription setups, payment and shipping options, coupon codes, store rules and more.
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Advanced eCommerce
Advanced eCommerceWe create and support advanced features - memberships, rentals, wholesale pricing, product filters, complex discounts, and more.
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Membership sites Membership site supportOur team supports membership sites. We help with member-only pages, access levels, hidden sections, special pricing, private blogs, and more.
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Complex functions
Complex functionsGet support for complex functions involving AWS servers, PHP coding, calculators, directories, custom filters, advanced integrations, and more.
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Custom development
Custom developmentHave unique ideas or advanced needs? We do everything from custom coding and PHP scripts to plugin creation and complex programming.
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SUPPORT FEATURES
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Expert web team Expert web teamWe're on-call to perform any edit, fix, design change, or website task you request. We do it all for you. Get our team of experts on your team.
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Emergency care
Emergency careGet 24/7 emergency support and total peace of mind. When disaster strikes, our team is standing by and ready to solve the problem.
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24/7
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24/7
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24/7
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Support tickets Support ticketsOpen a ticket from our support portal or by sending an email. Easily view, track and reply to all tickets from either your account or your email.
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Sticky note tool Sticky note toolOur tool lets you leave a digital sticky note right on top of your site. We can see exactly where you click, what you want, and any files you attach.
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Support time Support timeMonthly support time ensures you're covered for any task, issue, fix, call, or need that arises. Time is flexible and rolls over if unused.
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60 min / mo
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120 min / mo
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180 min / mo
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Rollover time
Rollover timeAccrue unused time from previous months. It's there when you need it for busy periods, unexpected surprises, and long to-do lists.
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Up to 2 hr
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Up to 4 hr
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Up to 6 hr
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Phone support Phone supportSpeak to our USA-based team. Call your dedicated rep on their direct office line. Schedule phone appointments or just pick up and call.
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Video call / screen share Video call / screen shareGreat for group calls, collaboration, and tutorials. Share your screen to show us what you want or watch our screen for step-by-step instructions.
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Dedicated website manager Dedicated website managerTalk to the same person every time. Get a dedicated rep with their direct phone line and personal email. They're on-call to consult and manage your website.
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UPKEEP & SECURITY
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WordPress updates WordPress updatesOur team updates your plugins, themes, and WordPress core. Updates are done daily and safely without you needing to ask.
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Daily
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Daily
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Daily
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Uptime monitoring Uptime monitoringWe watch your website to make sure it’s online and accessible. If it goes down, we get notified and begin working to fix the issue.
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Every 60 min
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Every 30 min
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Every 1 min
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Visual monitoring
Visual monitoringWe look for visible errors every day. If we detect a broken page, appearance issues, design mistakes, or error codes, our team gets to work.
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1 page
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3 pages
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5 pages
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Malware scans & removal Malware scans & removalOur scans detect even the most complex malware and hacks. If an infection is found, we proactively remove it and patch vulnerabilities.
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Unlimited
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Unlimited
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Unlimited
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Security firewall
Security firewallGet real-time protection without slowing down your website. Our firewall blocks malicious bots, brute-force attacks, hacking attempts, and more.
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24/7
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24/7
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24/7
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Website backups
Website backupsWe make a full backup of your website every day. If something goes wrong, we're ready to perform a partial or full site restore.
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Daily
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Daily
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Daily
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Saved backups
Saved backupsWe store 90 days of daily website backups on our secure cloud server. They won't take up space on your server or slow your website down.
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90 days
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90 days
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90 days
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Monthly reports
Monthly reportsGet a monthly report that details all our daily website maintenance and security activities. See dates, plugin versions, backups, stats, and more.
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Give us a try
No contracts. Cancel anytime. Try our month-to-month website support plans without any risk or commitment.
$129
monthly
Core features
Expert web team, edits & design, changes, minor fixes & repairs, emergency care, 24/7 monitoring, daily upkeep, and more
No contract. Cancel anytime.
Webmaster
$249
monthly
Upkeep features +
Phone support, dedicated rep, video calls, more support time, full fixes & troubleshooting, simple eCommerce, event calendars / tickets, and more
No contract. Cancel anytime.
Advanced
$379
monthly
Webmaster features +
Advanced eCommerce, membership sites, most support time, complex functions, code-based tasks, custom development, and more
No contract. Cancel anytime.
Need something different?
Security & Maintenance
WordPress peace of mind
$59
monthly
Who’s this for?
Protect your website and prevent issues. Proactive WordPress maintenance done on a daily basis in addition 24/7 security, scans, and monitoring.
No contract. Cancel anytime.
One-time help
For the occasional edit or fix
$149
starting price
Who’s this for?
Get help with a one-time fix or an occasional edit or change. For when you don’t need help all the time, but are relieved to have it when you need it.
On-Call Pricing
"*" indicates required fields
Task & coverage pricing varies
“I’ve tried different website management services and Set My Site is the best by far. The personal service and consultations can’t be beat.”
Phillip Palmer
ABC 7 Los Angeles
Phillip Palmer Invitational
Website support plan FAQs
Common questions
We provide a ton of options - email, support tickets, phone support and more. However, our sticky note tool is everyone's favorite.
The tool let's you leave digital sticky notes right on top of your site with instructions and attachments. Our team can see exactly where you clicked and what you want.
No contracts. All our website maintenance services and management plans are month-to-month. You can cancel anytime with no cancellation fees. Simply cancel 1 business day before your next payment renews to stop service and any future charges.
Yes - we update WordPress plugins for you on a daily basis. We also update your theme and WordPress core version daily as well. If your server needs a PHP update or resource adjustments, we can do that too.
Our team is proudly USA-based here in Las Vegas, NV with experts also working out of San Diego, Dallas, and Chicago. We operate on Pacific Time and regular support Monday through Friday, 9am – 5pm. Emergency support is available 24/7.
We've been in business since 2010. We started as a website design company in Los Angeles. Over time, increased demand for help and assistance saw us morph into a website support company. (And yes, we still do design).
Yes. We can support your existing WordPress site where it is, as it is. In addition to edits, changes, updates, and fixes, we can also upgrade your WordPress site. Whether it's speed optimization, a new theme, additional plugins, or anything else, we can do it.
Absolutely. While we specialize in WordPress, we support all sorts of website platforms - Wix, Webflow, Weebly, Shopify, Squarespace, Duda, pure HTML, and more.
Nope - everything remains yours whether you signup or cancel. You don't give up access or ownership. You simply share access with us so we can complete the tasks you send us. We can manage your site right where it is.
Yes. If you don't already have website security in place, we include it with all our website support plans. Tasks include:
Daily malware & removal, daily backups, security firewall, 24/7 uptime monitoring, visual monitoring, SSL configuration, encryption, custom site hardening, brute force protection, IP Blocking, and more.
Yes. We offer fully-managed, premium website hosting with various options to serve different website needs and demands. If you want us to manage your hosting as well, it's an option. Click here to view our website hosting plans.
“Very impressed. We’ve worked with a lot of website support companies, but Set My Site is a cut above. Talented design team, great tools, and awesome communication.”
Haley McHenry
Marketing Manager
Belching Beaver Brewery
WEBSITE PLATFORMS WE SUPPORT
Not sure where to start?
Call our website experts today at (800) 730-4443
“Their pricing model suits my small business perfectly and their support team can’t be beat. If you own a growing business and want to have a professional image, look no further than Set My Site. You will NOT be dissapointed.”
Casey Cooper
Founder, Owner
Dependable Lawn Pros
“I absolutely love Set My Site. They are timely, communicate effectively, and get the job done. If they were to tell me their price was $1,000 I’d find a way to pay it; you can’t find service like this everywhere!”
Stephanie Kilson-Thomas
Founder, Owner
KT Travel & More
Get started today
$129
monthly
Core features
Expert web team, edits & design, changes, minor fixes & repairs, emergency care, 24/7 monitoring, daily upkeep, and more
No contract. Cancel anytime.
Webmaster
$249
monthly
Upkeep features +
Phone support, dedicated rep, video calls, more support time, full fixes & troubleshooting, simple eCommerce, event calendars / tickets, and more
No contract. Cancel anytime.
Advanced
$379
monthly
Webmaster features +
Advanced eCommerce, membership sites, most support time, complex functions, code-based tasks, custom development, and more
No contract. Cancel anytime.