Website changes, edits, or fixes all done for you. Most tasks are completed in just 1 business day. Ever wish you had someone who knew how your website worked? How to log in, change it, fix it, edit it, or even modify the design and function? We pair you with an expert from our team who's on-call to do it all for you.
We're on-call to edit, update, fix and change your website for you. Page edits, creating new pages, replacing pictures, modifying text, publishing blog articles, design changes, slideshow adjustments, contact form modifications - you name it, we can do it.
You'll be paired with a dedicated website manager who's familiar with you and your site to make ongoing changes and edits at your request. This means you get to speak with the same expert every time and don't have to re-explain what you want done.
And if you don't have ongoing or regular website changes, that's okay. We're also handling your website maintenance, backups, security, and uptime monitoring behind the scenes on a daily basis. This ensures that when you do need a change, your site is healthy, safe, and ready for whatever you have in mind.
Have a website error? We'll fix it. We can fix everything from visual errors, broken links, contact form problems, and more. If something is broken on your site, we'll troubleshoot the problem and get it working again. Even if the entire website goes down, we'll get it back online.
In addition to fixing issues, we also prevent them. We perform daily malware scans and malware removal as a part of our daily website security and maintenance tasks. We also update your plugins, theme, and WordPress version to make sure all the software on your site remains compatible and secure.
Whether you bring an issue to our attention or we bring one to yours, we'll get the problem fixed.
Website changes get done quickly. Most requests are completed in 1 business day on average. If a particular task or to-do list is going to take longer, we'll let you know so you know what to expect.
View the status of each individual task you submit with our Website Request Tool. You'll be able see which tasks are done, which are outstanding, which ones require more information. All questions, answers, and communication are organized neatly on a per-task basis. Filter the status of requests by individual pages or your website as a whole.
We stay on top of your tasks and give you the ability to do it too.
Put a digital sticky note on the front of your website. Our Sticky Note Tool let's you point-and-click right on the exact thing you want us to edit. A comment box pops up so you can type instructions and include any attachments.
When you leave a note, we're notified immediately about each individual request. We can see exactly where you clicked, what you want, and any files you've attached. If we have questions, we can reply under your comment which notifies you to respond. Communication and status stays organized on a per-task basis.
No more messy emails, screenshots, or confusing phone calls. Our Sticky Note Tool let's you show us what you see and want. It's like we're sitting right next to you while you point at your screen. Click here to learn more about our easy website help tool and see it in action.
Typically, our turnaround time for completing website requests is 24 hours (1 business day).
Every website is different and so is each task. Sometimes we can complete a list of 30 requests in an hour while a single complex task requires more time. Either way, we'll let you know if something is going to take longer so you know what to expect.
Yes. We can modify and change your website's design. Whether you want different colors, font changes, layout adjustments, new pages, a revamp or even a complete redesign, we can help.
We can edit anything on your website. Popular edit requests include replacing pictures, editing paragraph text, switching slideshows, modifying menus, adding new pages, editing contact forms, redesigning page sections, posting blog articles, uploading PDFs, adding videos, fixing links, and almost anything else you can think of.
In the majority of cases, yes. When you're a client, we perform daily WordPress backups, so we always have previous copies for worst case scenarios if a mistake or hack is irreversible.
If you're not a client and coming to us for the first time with a website issue or problem, we can still typically help. However, we recommend signing up for our website maintenance services before a problem occurs. This lets us become familiar with your website and any issues it has so we're better prepared to troubleshoot them as they arise. This also gives us an opportunity to start making daily backups while the website is functional before any issues occur.
Yes. We can make adjustments and edits to the mobile version of your site. If you need us to tweak, modify, hide, or even redesign a section for mobile, we can do it. Most website platforms (such as WordPress, Wix, etc) allow us to fine tune your website for phones, iPads, laptops, and large desktop screens.
Our Website Request Tool will record your browser information, screensize, and device type with each comment and task you give us. This information helps us tailor your site to the exact screen size you want.
While you can call or email, our Sticky Note Tool is the best way to show us what you want done on your website.
Our tool lets you leave digital sticky notes directly on your website with instructions and attachments. Simply go to your site, click on the exact thing you want us to edit and type a note. We're notified immediately and can see exactly where you clicked and what you want.
No. While the digital sticky notes will appear on your live site, all primary the functions take place on our servers. That means you can leave as many comments and attachments as you want without impacting your site speed, performance, server space or bandwidth.
No - your visitors won't see a thing. While the notes are being left on your live site, only you and our team can see the notes. Special logins are required to create, view or comment on notes. Your site can be covered in notes and requests, but they'll be invisible to visitors.
That's okay. We stay busy on your website every day whether you give us tasks or not.
Even if you don't have needs, your website does. Similar to a car that requires oil changes, brakes, and other tasks, your website requires regular maintenance and security.
We provide daily maintenance and security tasks regardless of any requests you send. These daily tasks include plugin updates, theme updates, WordPress version updates, 24/7 monitoring, malware scanning and removal, hacker protection, firewall management, IP blocking, daily website backups, and more.
Yes, however this requires a custom quote. Our website management plans are great for ongoing changes, edits and incremental design improvements. However, doing a complete redesign or building a brand new website requires more time than what's included with our management plans.
If you need a brand new website, check out our packages and request quote.
Get a personal expert assigned to you and your website. When we're not busy completing your requests, we're busy performing daily maintenance and security on your website. Tasks include daily plugin updates, malware scans and removal, 24/7 monitoring, daily backups, and more. We're ready to handle both your needs and your website's technical needs. Learn more about all the features included with our website management service.
No contract. No risk.
We don’t contract our business – we earn it every month. Let us handle your website edits, fixes, design, maintenance, and security. Give us a try.