Website maintenance plans & support services

While there's a lot of differences in individual features, the main difference is the core services elements. For example...

The SiteCare plan includes daily maintenance and website security - website upkeep, plugin updates, site security, malware removal, and backups for worst case scenarios. If you simply need someone to handle the technical stuff to make sure the site keeps running and stays safe, this plan is for you.

The Webmaster and eCommerce plans are a better fit if you need website edits, content updates, or design changes from time to time. These plans include a personal webmaster who's dedicated to you and your website requests. Edits, changes, fixes, and troubleshooting are included.

The major difference between our Webmaster and eCommerce plans is that the eCommerce plan has twice the monthly time and also allows us to support shopping cart functionality, products changes, payment processing functionality, and other tasks that are unique to online stores.

Yes - you can use your monthly time towards web design. We can edit a current page, create a new page, modify your design or theme, change images, add blog posts, edit text, and more.

Yes – security is included with all our website maintenance service plans. We perform the following security tasks on a daily basis:

24/7 uptime monitoring, daily malware & virus scans, malware & virus removal, daily backups, SSL maintenance, encryption, site hardening, firewall maintenance, brute force protection, IP Blocking, and more.

That’s okay – even if you don't have needs, your website does. We proactively perform website maintenance and security tasks on a daily basis. This ensures that your website stays online, remains up to date, continues to function properly, appears correctly to visitors, and remains secure against all threats.

Our SiteCare plan is a great fit for people who don't need website edits or changes, but just need someone to handle the daily maintenance, upkeep, and security that's required so the website keeps running and stays safe.

No contracts. All our website maintenance services and management plans are month-to-month. You can cancel anytime with no cancellation fees. Simply cancel before your next payment renews to stop service and any future charges. While there are no refunds (with the exception of a billing mistake), you are free to cancel or resume at anytime.

Yes. We offer fully-managed, premium website hosting with various options to serve different website needs and demands. Click here to view our website hosting plans.

Yes, we do support certain eCommerce platforms such WooCommerce for WordPress, Wix Stores, SquareSpace shops, and others. Website's with online store are more complex and require advanced maintenance and security. Our eCommerce plan includes the support features and more monthly time to support the needs and added complexity that eCommerce sites have.

At the moment, we do not support, manage, or maintain Shopify websites. We are looking to add staff that can support this platform in the future. Contact us if you’d like to be notified if or when this support becomes available.

If you need a web developer or designer who specializes in Shopify, click here.