Plans & Pricing
Choose a plan and never worry about your website again.
WordPress website maintenance plans & support
Website help starts here.
No contract. Cancel anytime. Our website maintenance plans are month-to-month. If you need website help, we'll do it for you. From daily maintenance and security to having a personal Webmaster on-call to do edits and changes for you, SetMySite provides peace of mind. You're all set.
SiteCare
$50 setup-
Daily website maintenance
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Wordpress / plugin updates
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Security + hacker defense
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Daily backups & restore
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24/7 monitoring
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Daily malware scans + removal
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Monthly website report
Webmaster
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Daily website maintenance
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WordPress / plugin updates
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Security + hacker defense
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Daily backups & restore
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24/7 monitoring
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Daily malware scans + removal
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Monthly website report
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Personal webmaster (phone + email)
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Turnaround: 1 business day
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Point & click request tool
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Fixes + Troubleshooting
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Edits & support: 60 mins / mo
Advanced
$50 setup-
Daily website maintenance
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WordPress / plugin updates
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Security + hacker defense
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Daily backups & restore
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24/7 monitoring
-
Daily malware scans + removal
-
Monthly website report
-
Personal webmaster (phone + email)
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Turnaround: 1 business day
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Point & click request tool
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Fixes + Troubleshooting
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Edits & support: 120 mins / mo
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WooCommerce / eCommerce support *
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Support for custom WordPress themes
* Membership & Subscription Websites: Additional cost of $100/mo to support any website that provides membership access and/or subscription billing to users
Compare all features
<< Swipe left & right to compare >>
Features |
SiteCare Plan |
Webmaster Plan |
Advanced Plan |
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MAINTENANCE
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WordPress version updates
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Daily
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Daily
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Daily
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Plugin updates
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Daily
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Daily
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Daily
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Theme updates
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Daily
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Daily
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Daily
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WordPress, plugin, theme restoration
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WordPress, plugin, theme fixes
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-
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Website Health Report
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Monthly
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Monthly
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Weekly
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SECURITY
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24/7 website security
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Uptime monitoring
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Every 60 mins
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Every 30 mins
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Every 1 min
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Website backups
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Daily
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Daily
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Daily
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Backup restoration
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Backup retention
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30 days
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60 days
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90 days
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Malware / virus scans
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Daily
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Daily
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Daily
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Malware / virus removal
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Hacker defense
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SUPPORT
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Edits / support time
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-
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60 mins / mo
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120 mins / mo
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Phone support: 1-on-1
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-
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Dedicated webmaster
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-
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Website changes / design edits
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-
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Turnaround time
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-
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1 business day
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1 business day
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Website request tool
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-
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Fixes & troubleshooting
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-
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OTHER
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3rd party integrations
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-
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Emergency care
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-
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Woocommerce / eCommerce support *
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-
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-
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Support for custom WordPress themes
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-
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-
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Subscription / Membership-site support
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-
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-
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Add $100/mo
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Additional support / time needed
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Hourly
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Hourly
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Hourly
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Get started today
No contracts. Cancel anytime. Try our month-to-month service without any risk or commitment.
SiteCare Plan
$49
/mo + $50 setup
Daily plugin updates, website backups, malware removal, uptime monitoring, maintenance & security
No contract. Cancel anytime.
Webmaster Plan
$79
/mo + $20 setup
SiteCare plan features +
a US-based Webmaster to make edits, design changes, and fixes for you
No contract. Cancel anytime.
Advanced Plan
$149
/mo + $50 setup
Webmaster plan features +
online store support, product edits, checkout / payment fixes, and more
No contract. Cancel anytime.
* Membership & Subscription Websites: Additional cost of $100/mo to support any website that provides membership access and/or subscription billing to users
WEBSITE PLATFORMS WE SUPPORT
I absolutely love SetMySite. They are timely, communicate effectively, and get the job done. If they were to tell me their price was $1,000 I’d find a way to pay it; you can’t find service like this everywhere!
Stephanie KT
Founder KT Travel & More
Website maintenance plans
Common Questions
Yes - we update WordPress plugins for you on a daily basis. We also update your WordPress theme and core as a standard part of our daily website maintenance services.
If your plan includes monthly time, you can use it toward having us perform website edits and design; phone calls and consultations with your webmaster; troubleshooting and fixes; 3rd party website integrations and more.
No - our daily website maintenance and security tasks do not deduct from your monthly time. We perform these tasks proactively without request to make sure you site continues working properly while remaining safe and secure. Your monthly time is reserved for you and your requests.
We perform daily tasks as a part of our website maintenance services and security management:
24/7 uptime monitoring, plugin updates, theme updates, WordPress core updates, daily website backups, malware scans, malware removal, firewall management, brute force protection, and more. And if you need website changes, design edits, fixes and troubleshooting, our Webmaster and eCommerce plans include those services as well.
While you can call us or email your requests, our website request tool is the best way to tell us what you need. It lets you leave digital sticky notes right on the front of your website. You'll be able to click right on the exact thing you want us to edit. A comment box will pop up so you can type your instructions and include any attachments. Once you're done leaving your digital sticky note, we're notified immediately and can see exactly where you clicked and what you want. If we have questions, we can reply to your comment which notifies you so you can respond. Our request tool makes communication quick, easy, and organized for each individual task.
We’re a small business with an expert team that’s proudly USA-based here in sunny Los Angeles, California. We operate on Pacific Time and are available Monday through Friday, 9am – 5pm.
If you exhaust all your monthly time, you can wait for your time to reset or purchase additional hours as you see fit. If your tasks are not urgent, we can wait for your time to reset and then resume work on remaining / additional tasks. If your tasks are urgent or you just don't want to wait, you can purchase additional time as-needed ($79/hr) and we can resume work right away. It's up to you.
There are some websites we cannot manage. Site examples include: Online courses / lessons, marketplace sites, auction sites, rental / booking sites, etc. Exceptions are made if these functions are provided by a third party and we’re not expected to manage or directly support these functions or site areas.
If you have a custom WordPress theme, you'll need to enroll in our Advanced Plan. Custom themes cannot be supported in the SiteCare or Webmaster Plan.
What do we define as a custom theme? We consider a "custom theme" to be one that does not receive updates from the original theme author / developer after its creation.
Whether or not you have an online store, the Advanced plan comes with the necessary support time (2 hours per month) required for the maintenance and troubleshooting that custom WordPress themes require.
To further clarify, a "Child Theme" is not considered a "Custom Theme" as long as it has a Parent Theme that receives regular updates and is commercially supported.
All our plans are designed to support a single website installation (aka, a single domain). If you have multiple websites, or separate site installations on subdomains / extensions, you would simply need to purchase an additional plan if you need us to support additional websites.
If you need support for multiple websites or a WordPress Multisite installation, contact us for details and pricing.
While there's a lot of differences in individual features, the main difference is the core services elements. For example...
The SiteCare plan includes daily maintenance and website security - website upkeep, plugin updates, site security, malware removal, and backups for worst case scenarios. If you simply need someone to handle the technical stuff to make sure the site keeps running and stays safe, this plan is for you.
The Webmaster and Advanced plans are a better fit if you need website edits, content updates, or design changes from time to time. These plans include a personal webmaster who's dedicated to you and your website requests. Edits, changes, fixes, and troubleshooting are included.
The major difference between our Webmaster and Advanced plans is that the Advanced plan has twice the monthly time and also allows us to support shopping cart functionality, products changes, payment processing functionality, custom WordPress themes, and other more advanced setups.
Yes - you can use your monthly time towards web design. We can edit a current page, create a new page, modify your design or theme, change images, add blog posts, edit text, and more.
Yes – security is included with all our website maintenance service plans. We perform the following security tasks on a daily basis:
24/7 uptime monitoring, daily malware & virus scans, malware & virus removal, daily backups, SSL maintenance, encryption, site hardening, firewall maintenance, brute force protection, IP Blocking, and more.
That’s okay – even if you don't have needs, your website does. We proactively perform website maintenance and security tasks on a daily basis. This ensures that your website stays online, remains up to date, continues to function properly, appears correctly to visitors, and remains secure against all threats.
Our SiteCare plan is a great fit for people who don't need website edits or changes, but just need someone to handle the daily maintenance, upkeep, and security that's required so the website keeps running and stays safe.
No contracts. All our website maintenance services and management plans are month-to-month. You can cancel anytime with no cancellation fees. Simply cancel before your next payment renews to stop service and any future charges. While there are no refunds (with the exception of a billing mistake), you are free to cancel or resume at anytime.
Yes. We offer fully-managed, premium website hosting with various options to serve different website needs and demands. Click here to view our website hosting plans.
Yes, we do support certain eCommerce platforms such WooCommerce for WordPress, Wix Stores, SquareSpace shops, and others. Website's with online store are more complex and require advanced maintenance and security. Our Advanced plan includes the support features and more monthly time to support the needs and added complexity that eCommerce sites have.
At the moment, we do not support, manage, or maintain Shopify websites. We are looking to add staff that can support this platform in the future. Contact us if you’d like to be notified if or when this support becomes available.
If you need a web developer or designer who specializes in Shopify, click here.
In many cases, yes. Our Advanced Plan plus an additional $100/mo support fee is required to properly manage any website that provides membership access and/or subscription billing to users.
If you're unsure whether your website falls into this category or can be supported, feel free to send us a message or call us at 800-730-4443.
In the majority of cases, yes. A custom quote is required since each WordPress Multisite installation can vary in complexity, size, number of sites, and more.
Contact us today or call 800-730-4443 so we can review your WordPress Multisite installation and provide you with a quote.
Their pricing model suits my small business perfectly and their support team can’t be beat. If you own a growing business and want to have a professional image, look no further than Set My Site. You will NOT be dissapointed.
Casey C
Founder Dependable Lawn Pros
Try us today
No contracts. Cancel anytime. Try our month-to-month service without any risk or commitment.
SiteCare Plan
$49
/mo + $50 setup
Daily plugin updates, website backups, malware removal, uptime monitoring, maintenance and full-site security
No contract. Cancel anytime.
Webmaster Plan
$79
/mo + $20 setup
SiteCare plan features +
a US-based Webmaster to make edits, design changes, and fixes for you
No contract. Cancel anytime.
Advanced Plan
$149
/mo + $50 setup
Webmaster plan features +
online store support, product edits, checkout / payment fixes, and more
No contract. Cancel anytime.
* Membership & Subscription Websites: Additional cost of $100/mo to support any website that provides membership access and/or subscription billing to users