Website maintenance service & support features

Need website help? We'll do it for you.

Our website maintenance service provides everything you need - daily plugin updates, design changes done for you, page edits, website security, on-call support, uptime monitoring, malware removal, daily website backups and more. Whether you need simple maintenance or edits and fixes, we'll do it all for you. 

Website maintenance service team at their office having a meeting together

FEATURES

What you get

The website maintenance service with everything you need since 2010.

WordPress maintenance, dedicated website manager, edits, fixes, design, and security all done for you.

Webmaster Services and Website Management Services employee - Image of a SetMySite webmaster sitting at his desk, smiling and looking at the camera.

WEBSITE SUPPORT

Dedicated website manager

Talk to the same website expert every time. Get straight through to your dedicated site manager on their direct phone line or personal email. They're familiar with your website and ready to perform any requests you have.

Includes…

WEBSITE EDITS

Tasks done for you

Tell us what you need and we'll do it. We’ll handle all your website edits, design changes, contact form fixes, plugin updates, troubleshooting, and security for you. Most requests are completed in 1 business day or less.

Includes…

Website changes done by happy website management services expert
Girl getting website help by using website management services' sticky note tool

WEBSITE REQUESTS

Sticky note tool

Leave a digital sticky note right on your site. Our tool lets you click right on the exact thing you want us to edit. Type your instructions, attach any files, and you're done. We'll see where you clicked and what you want.

Includes…

WORDPRESS MAINTENANCE

Updates done for you

We'll update your plugins, theme, and WordPress core on a daily basis. Our team specializes in WordPress maintenance services and troubleshooting. We can also handle 3rd party integrations, bugs, fixes and more.

Includes…

Happy WordPress Maintenance Service Client showing tasks done by SetMySite's website management services.
SetMySite team member checking on security data for a client, looking at her computer screen in the office

WEBSITE SECURITY

Security & malware removal

From security to WordPress malware removal, we do it all for you. Our AI system learns and improves from each issue building digital immunity for your website. We provide 24/7 monitoring, hacker blocking, malware scans & removal, firewall management, brute force protection and more.

Includes…

WEBSITE HELP

Fixes & troubleshooting

If something's broken, we'll fix it. Your on-call expert will troubleshoot any site issue and get things functioning properly again. We fix everything from contact forms and visual errors to plugin problems and more.

Includes…

Wordpress expert at SetMySite handling a troubleshooting issue for a client
WordPress backup service employee making daily website backups

WEBSITE INSURANCE

Daily website backups

Insurance against mistakes, hacks, and server failure. We perform daily website backups to our cloud server. If something ever happens to your website, personal backups, or the hosting server itself, you're covered.

Includes…

WEBSITE MONITORING

24/7 Uptime monitoring

If your website goes down, we take action to get it back up. Other website uptime monitoring services notify you when your website goes down, but they don't do anything to get your website back up. We do both.

Includes…

Website uptime monitoring service employee reviewing website availability and status
Website Reporting employee performing website health check

WEBSITE REPORTING

Monthly website reports

Get a monthly website health check and summary. See all our daily maintenance and security activities - plugin, updates, WordPress updates, site security, malware removal, firewall stats, blocked IPs, backups, and more.

Includes…

Compare all our plans

Get started with one of our website management plans today and cross your website off your to-do list.

Not ready to get started?

Watch a free video demo and see how our world-class website maintenance service works.

Website maintenance service

Common Questions

Website maintenance is the ongoing process of ensuring website health, function, and security. In other words, we make sure your site looks good, is working properly, appearing correctly, and safe from threats or issues. Tasks include software and security updates; troubleshooting technical issues; fixing visual errors, and more. Beyond proactive maintenance and security, we also include active management to complete any website requests, edits, or changes you want.

Yes, we can remove malware. If your site is infected with malware, we can help. We can also prevent it from happening again in the future. After we remove the malware, we'll provide ongoing updates and security for your site going forward.

We send you a website health report every month. The report details all the daily maintenance and security tasks we've performed throughout the last 30 days. The reports are easy to read and provide a nice high level summary on all the important aspects of your website's health and function. You'll see the plugins we've updated, malicious login attempts we've blocked, firewall stats, and more.

We highly recommend having daily website backups. All our plans include backups as a standard service feature. And here's why...

A website is likely the most important online business asset you have. Backups are insurance for your website. If something ever happens to your website, your personal backups, or your hosting server itself, we have you covered. We run a daily backup of your server and store all the backup files on our private cloud server away from any threats that might try to attach your website or your hosting server itself.

No. Our daily website backups won't impact your website's speed or performance. They also won't take up space on your website or hosting server.

We perform website backups in increments to our secure cloud server. This keeps your website running fast and use's our servers' storage resources so your web server stays light.

A webmaster is a person who is responsible for maintaining and managing a website. Responsibilities include software updates, site security, technical fixes, website design changes, text edits to content, troubleshooting, and more. A webmaster (aka, website manager) is included with most of our website management plans. 

Yes. We can edit or change your website's design. If you want us to adjust colors, modify the layout, change fonts, remove a section, add a section, replace images, or edit button styles, we can help with all these things and more.

Yes - we will handle all your WordPress updates for you. We update plugins, themes, and WordPress core versions on a daily basis as a standard part of our website maintenance service. We can also fix any issues that come with those updates. If you're tired of the "WordPress white screen of death" or some of the other errors that come with plugin updates, let us handle them for you.

You can read more about WordPress updates on their site by clicking here.

The majority of our website maintenance plans include troubleshooting and fixes. If your site has an issue, we'll fix it. Whether it's a contact form that stopped working or an image that's not appearing correctly, let us know what the issue is and we'll fix it. We can debug and resolve any error, issue, or problem on your website.

We offer a variety of website maintenance services and plans to fit your needs. From simple maintenance and security tasks to having your own dedicated webmaster make design changes for you, there's something for everyone. View our website maintenance plans here.

No - we do not require a contract. Our website management services are truly month-to-month. You can cancel anytime with no penalties or cancellation fees. We believe in earning our business each month - not contracting it.

Our website management company provides everything you need to keep your site up to date, functioning properly, and secure. We handle the daily maintenance and security your website requires to function correctly for visitors. We're also on-call to update and edit the site at your request. We manage and maintain your website's technical needs while being available to support your personal needs and wants.

Yes, we can add new pages and blog posts to your website. Just send us your page content, pictures, or prewritten blog articles so we have everything we need to get your new page or post up. We can also edit your website's menu to include the new page as well.

Typically, most website requests are completed in 1 business day or less. Depending on how many requests you submit or the complexity of your tasks, it can take longer. If a single task or to-do list is going to take longer, we'll let you know what to expect. Otherwise, expect it to be done by the next business day.

No contract. No risk.

Our website management services are month-to-month. We don’t contract our business – we earn it every month. Let us handle your website changes, fixes, maintenance, and security. Give us a try.